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The environment of the new company is much better than expected. Feilong is still developing and is not as large as Shangfang. But because of this, it means that there will not be so many intrigues here, and getting along with people is relatively simple.

Youjia’s customer service department is mainly divided into three parts: call, forum, and reception. Calling means answering calls from players, and the forum is the official forum of managing games. As the name suggests, it is necessary to receive players who come to the game company to personally provide feedback.

Among them, the call department is the most difficult. Not only do it take three shifts, but players usually have to make phone calls if they are stolen from the game or cannot get the game up. They are in a bad mood at this time and their tone will definitely not be much better. This means that the staff who call customer service needs to be greeted by players at any time and anywhere. Moreover, as a game customer service staff, not only can they not scold them back, but also gently comfort the player so that the other party will not do more extreme behaviors, such as giving up this game, turning to the arms of other games, or running to the company's door with a gasoline barrel to burn himself.

Moreover, companies of slightly larger scale will generally have customer service supervision departments, which means they regularly check the phone number and record. Once they find that the customer service personnel cannot stand the player's abuse and quarrel with the other party, the customer service will often need to be deducted salary.

Therefore, in addition to testing your speaking skills, such a job also requires great patience and perseverance. If you have a slightly lower psychological tolerance, you may not be able to do it in a few months after entering the industry. Therefore, game customer service generally prefers to recruit women because women have much greater stress resistance than men.

When Youjia first entered the industry, she was often scolded and cried by the players who called, especially some male players. Sometimes they did not want to complain about the problems in the game, but because of the discomfort in daily life, they used the game customer service phone as a channel for venting. However, Shangfang attaches great importance to the quality of customer service, so even in this case, it is not recommended that customer service personnel unilaterally hang up the player's phone number.

Over time, the loss rate of gamers under Shangfang is indeed the lowest in China, and Shangfang's game customer service has also been well received, but this has also made many Shangfang's game customer service staff choose to change careers or change jobs for a long time, and the personnel mobility is extremely high.

Youjia worked in this industry for four years. In the past, she forced herself to endure it for Yu Tao. Later, after a long time, she found that it was not so painful. The players who called to insult her were not targeting her, but because of other unsatisfactory things, they just needed to have a punching bag to express themselves.

Most of the games under Shangfang are 2D and 3D client games. In contrast, Feilong is operating only one web game and mobile game, and the base of players is much smaller. The players of web pages and mobile games are highly mobile and loyal. The loyalty is not as high as 2D games and 3D games. There are only a lot fewer people calling to complain. Even so, many newcomers who have just entered the industry still can't stand it, but Youjia doesn't have this trouble because she is not a newcomer at all. Four years of experience have allowed her to be at ease with these battles and can get started quickly.

Most of the young people in the IT industry are, and the atmosphere is generally loose and there are not so many rules. But no matter where you go, there are rivers and lakes where there are people. The only difference is that the water is deep and shallow. Youjia has learned the lessons of failure in Shangfang and is no longer as careless about the management of interpersonal relationships as before.

The leader of the call group has only been in the industry for a year, and his qualifications are even lighter than her and younger than her. However, Youjia has a very positive attitude and has never shown her previous work experience. She has to ask for instructions when encountering problems. She never goes beyond her level to find a supervisor. Occasionally, she will invite the team leader to have dinner alone.

For colleagues at the same level, she often brings some snacks or snacks she makes to share. Although the things are not valuable, they are soft-hearted and always don’t smile. This is a magic weapon that has been proven to be successful in managing interpersonal relationships in the office.

Everyone knows that she changed jobs from Shangfang, and saw that she was brought to her by the HR supervisor on the first day of her job, and she was willing to take the initiative to get close. As a result, Youjia quickly integrated into this department, and because the shadow of Ren Jing was gone, she was able to fully play out her strengths and strengths. So when the HR supervisor heard that Youjia got along well with her colleagues, even her boss praised her for her, she became more and more sure that Ren Jing was cheating on her before.

Because of his good performance, Youjia, who originally took three months to become a regular, became a regular in one month. At this time, the original call team leader was transferred to the reception team as the team leader. Youjia was promoted to the call team leader because of his previous qualifications and current performance.

After work was on track, Youjia did not forget to move. Whenever she had time, she would run to the real estate agency. After a few times, her hard work paid off and she finally found a relatively satisfactory house.

The newly found house is expensive, and a one-bedroom apartment costs more than 2,000 yuan, but it is located next to the subway station, with an elevator and strict community management. It is suitable for single women like Youjia. For safety, Youjia gritted her teeth and would rather live a better life.

She returned the original house. When she rented the old house, Yu Tao had just worked and his salary was less than her. Even the deposit of more than 5,000 yuan was paid by Youjia. Now she used the deposit there to offset the deposit here. Because the salary he had originally paid in Shangfang, he had already paid for it, and he was able to pay the first month of the rent for the fresh house.

After signing a new rental contract with the real estate agent, Youjia finally breathed a sigh of relief.

The real estate agent also smiled because he received his commission, and both sides were very happy.

"Miss You, I'll take you out and come to sit there whenever I have time!" The agent sent her out enthusiastically.

When Youjia was looking for a house, because she didn't have much cash on hand and needed to be careful when she was careful, the real estate agent helped her bargain with the landlord after hearing about her difficulties, and reduced the rent a lot. He took the initiative to lower her commission. Therefore, Youjia had a good impression of her, but after hearing the other party's words, she could only smile bitterly: "Don't say that. Coming to you here means looking for a house again. I don't want to go around again!"

The real estate agent was amused by her: "Ms. You shouldn't be so pessimistic. Maybe you will buy a house next time you come here!"

Youjia: "Then I'll ask you to be auspicious!"

The two were joking, and two more people came in outside the agency.

Youjia looked closely and said, hehe, it was really a narrow road for enemies!

City G is so big, why did you encounter it?

Yu Tao also felt depressed and came towards him. He didn't want to pretend that he couldn't see it, so he nodded and greeted: "Xiaojia, why are you here?"

After not seeing each other for more than a month, Yu Tao found that Youjia seemed to have some subtle changes.

For example, her face looks much brighter and fairer, and she has become energetic. Although she is still plain, she stands next to the real estate agent who looks pretty and has exquisite makeup, but she doesn't look shy and introverted at all, but is eye-catching.

Looking at her outfit, she was wearing a half-length white shirt, a black belt with decorative flowers inlaid on her waist, and a pair of tender yellow cropped pants. It was not the same as the jeans and T-shirt style that had not changed for thousands of years, which made people shine.

The appearance is born from the heart. When a person completely gets rid of the shackles of the past, her mental outlook will also change accordingly. What's more, for more than a month, Youjia has been insisting on using the method taught by Boze to apply the face. After a long time, it will always be effective.

However, Yu Tao didn't know this. In his impression, Youjia has always been the gentle, considerate and hardworking little woman to her.

You can also be friends if you can't be lovers.

Youjia suddenly remembered this sentence and added two words to her heart: nonsense.

She doesn't want to pay attention to the other person at all now.

However, before Youjia could react, Yu's mother beside Yu Tao yelled: "Jiajia is here to rent a house, have you rented it?"

Yu's mother was abnormal and did not mention that she threw the necklace out of the window that night and drove them out. You Jia felt something was strange. She said lightly: "Lease it, have you found the necklace and ring from last time?"

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