Facts have proved that in the face of cruel facts, no matter how much preparation a person makes, it is not redundant.

Although Rong Huazhen repeatedly assured that the fifty elderly people who formed a group from the nursing home this time had gone through a series of physical examinations to ensure that they had no serious diseases before they were selected to travel to Zhonghai. However, from the plane,

Before landing, this group of old people started making small moves, causing all kinds of troubles and making the company's staff very anxious.

"Miss Rong, tell me, how much are the blankets on the plane worth? Three people, three people, stuffed the blankets into their carry-on bags! If Xiao Wang hadn't seen it with his sharp eyes when we were counting the people,

If you forcefully take something away and return it to the flight attendant, you will be embarrassed this time!"

Xiao Zhang, who was responsible for picking up people in Hong Kong, reluctantly reported the situation to Rong Tian on the phone, obviously dumbfounded by this incident.

Rong Tian was also speechless. In the news, Hong Kong locals often reprimanded mainlanders for being rude and unruly. On the other hand, people with low quality and greed for petty gains can be found everywhere, regardless of region.

"Thank you for your hard work. As long as nothing happens, let's take the guests from the airport to the hotel first and then talk about it after assigning rooms."

She rubbed her temples twice, said angrily and funny, and then put down the phone.

After thinking about it, Rong Tian still felt uneasy and called Chong Tiange.

"Miss me? Do you have any orders that require me to rush over immediately to serve you?"

He was probably in his office, so he could speak more freely. Chong Tiange picked up the phone and spoke in an inappropriate tone, deliberately teasing her.

Rong Tian smiled and scolded him for being dishonest, and then asked him worriedly about the situation of the hotel and whether it could really achieve zero complaints.

"The service at Tianchong Hotel has always been flawless. Even the waiters we hired are undergraduate graduates of hotel management, and they have to intern for six months before officially taking up the job. This is the longest internship period in the industry.

Yes. Moreover, regular employees have to rotate jobs in their first year of work. In other words, they have to change at least three to four departments in twelve months, and they should be familiar with all the hotel's services.

So, I think you don’t have to worry too much, as long as the customers are not deliberately making things difficult, the quality of the employees is excellent.”

Hearing that she was asking about business, Chong Tiange immediately replied to Rong Tian seriously.

In fact, she knew this question well, but she was a little uneasy because she was afraid of something happening. At this moment, Rong Tian eagerly wanted to hear his voice and answer again so that she could find confidence.

"I have asked the manager of the housekeeping department to hold a special meeting with the people below to cheer them up. The rooms have also been arranged centrally. The twenty-five standard rooms are all on the same floor, which is convenient for guests to check in and for your travel agency.

The staff is counting the number of people. As for other issues, don’t worry too much for the time being. A mature hotel can meet the reasonable requests made by guests."

Chong Tiange could tell from Rong Tian's voice that she was a little nervous, so he immediately thought of a way to dispel her doubts.

"Well, I understand."

She smiled and felt much more relaxed.

The two chatted for a while, and Rong Tian took the initiative to hang up, because she didn't want personal matters to take up too much work time. They were both too busy, so they could only take a break and enjoy a little simple happiness and sweetness.

As soon as she put down the phone, she felt a slight pain in her lower abdomen, and the sides of her waist were also extremely sore.

Because she was already confirmed to be pregnant, and these symptoms were normal reactions in early pregnancy, Rong Tian was not too nervous. She just stood up and walked slowly for a few steps. Then, she took some hot water and sipped it.

Drinking, trying to relieve the discomfort in the body.

She stood for a while, and sure enough, after drinking hot water, her body felt less uncomfortable, but she was just a little tired.

Rong Tian raised her hand and glanced at the time. The fastest trip from the airport to the hotel in the city was thirty minutes. If there was some traffic on the road, it might take longer. During this period, she could rest for a while. She thought.

After a moment, she took out a blanket, lay down on the sofa, set the alarm on her phone, and prepared to take a fifteen-minute nap before continuing to work when she woke up.

Because she was sleepy, she quickly fell asleep as soon as she closed her eyes.

In a daze, Rong Tian was woken up by a rapid knock on the door. She was so sleepy that she couldn't wake up. Her body instinctively wanted to sit up, but her eyes were still closed and her brain was temporarily unavailable.

Too sober.

Queenie knocked on the door for a long time, but no one answered. The situation was urgent, so she had to push the door open.

"Miss Rong!"

She looked behind the empty table, seeing no one, and felt a little confused.

Hearing the rustling sound, Queenie turned her head and saw Rong Tian hugging the blanket, sitting up with difficulty, rubbing her eyes, looking at her sleepily, and asked hoarsely: "What's wrong?

"

She didn't tell anyone else about her pregnancy, so Queenie didn't know that she was in the early stages of pregnancy and prone to drowsiness.

"Miss Rong, something happened!"

Queenie looked anxious and shouted.

Rong Tian woke up completely. She hurriedly lifted the blanket, stood up from the sofa, held her hair with her hands, and asked: "What's wrong? Please explain clearly, I just fell asleep for a while."

After saying that, she picked up her cell phone, and sure enough, there were several missed calls on it. She obviously didn't set it to silent, but she was so asleep that she didn't hear the ringtone at all.

"The tour group from Hong Kong took a bus. I don't know why, but there was a problem with the brake systems of both buses! As soon as the cars entered the city, the road conditions were not good, and they ended up rear-ending each other. Good.

At that time, the front of the first bus was against the guardrail on the roadside, which acted as a defense and buffer. Therefore, the second bus did not rush out and got stuck in the middle of the first bus. Fortunately, the speed was not too fast.

Come on, there are only four or five guests in the two cars who suffered minor injuries and have been sent to a nearby hospital. However, the rest of the people are very excited now, saying that they almost died, and no one wants to get in the car again.

We have sent out two vehicles to take them to the hotel, but they refused to follow and stood on the roadside with their luggage."

Queenie's face was pale. Although she did not witness the scene, she was still frightened when she recounted it at this moment.

Rong Tian just stood up, and upon hearing these words, her body swayed slightly.

She had been worried before that accidents and frictions of this kind might occur, that there might be customers who were more difficult to serve, or that an elderly person might have physical problems during the trip, etc. However, Rong Tian never expected that

There is such a big loophole in transportation!

Rear-end collisions, breakdowns, and personal injuries were all more serious than she had imagined before!

"Didn't the company's vehicles just undergo an inspection in the past few days? How could there be a brake problem? Also, these buses are all newly purchased by us. Logically speaking, there will definitely be no quality problems.

"

Rong Tian was also anxious, and immediately rushed to the desk, rummaged through a pile of documents, and finally found a copy of the contract, which was signed between Rongshi Zhonghai Branch and Longhai Bus Company, purchasing

A copy of the bus contract.

"Yes, we did an evaluation before buying it, and we also let the company's drivers run in with the new car for a week after the purchase. The feedback was very good, so we specially allocated the new car to the guests of this group. Because the company is now

We attach great importance to this group and must integrate the best resources.”

Queenie was also so nervous that she stammered and was a little speechless.

Rong Tian loosened her hand and pushed the contract aside. She clenched her hand into a fist and slammed it on the table.

This is the real thing, to die before leaving the battlefield.

The guest was still on the way and had just been picked up from the airport. Before being sent to the hotel, there was a car accident on the road. If the news got out, her company would no longer be able to continue to work in China Overseas!

Moreover, the passengers on the bus were all elderly. After being frightened by this incident, they must have felt a certain degree of psychological fear. This can be seen from the fact that they never refused to get on the bus again.

.

As long as you are a normal person, you will probably be afraid, have lingering fears, and have shadows.

"You go and prepare first. I have to go over and take a look. Also, since the car broke down, this matter cannot be ended easily. What happened must be found out, called the police, and then reported to the traffic team.

Call someone to ask for details. Then, you go to Ruoxi from the public relations department of Tianchong Group. She is better at dealing with the media. If such a big thing happens, I guess the reporters will arrive before us. You can go immediately

Please continue to inform us that until the matter comes to light, the company’s employees are not allowed to accept interviews of any kind and are not allowed to disclose any information.”

Rong Tian clenched her fists, her nails digging into her flesh. She dug at her palms desperately, using the painful feeling to force herself to stay awake.

Queenie nodded, indicating that she understood.

"Miss Rong, are you okay? Your face looks very bad, is everything okay? Otherwise, I can go over and have a look, but you should not go over. I'm afraid, those people are more excited, maybe

He will say something unpleasant, and it will be even worse if he takes action..."

Queenie said worriedly.

Rong Tian immediately shook his head, indicating that he was fine.

"After all, there was a problem with our car. Let's not say who is the most responsible party. After all, the people in the car are our company's customers. Some of them are injured and some are frightened. Even if they are emotional, it is normal.
Chapter completed!