"Sister, why are you here today? Is there something wrong with your computer? Come on, let me help you take a look." Huang Liang took the computer and greeted him with a smile.

"Ah Liang, the quality of your computer is not good. It exploded while using it yesterday afternoon, which frightened our baby." The aunt said with an ugly expression.

Originally I wanted to get angry, but considering that the other person was just a part-time worker and his words were so pleasant, Taicai didn't choose to get angry.

"No way, auntie, our computers are very good. Half of the Internet cafes here in Greentown use ours. They run them 24 hours a day without any problems. Let me check it for you and see what's going on." Huang

Liang put the computer on the table and said while disassembling the case.

A strong burning smell came oncoming, the capacitors around the CPU exploded, and the degree of burnout was very high. It is estimated that the CPU may have been damaged.

Now in this situation, the motherboard manufacturer will provide warranty, but the CPU manufacturer will not provide warranty to customers.

Huang Liang couldn't help but frown, this matter was not easy to handle.

"Sister, has there been any tripping in your community in the past two days or excessive voltage burning out household appliances?" Huang Liang asked.

Huang Liang has experience in this situation. When such a problem occurs, it is usually a power supply problem. The unstable power supply voltage of those small factories is most likely to cause the motherboard to burn out.

But this computer's power supply is from Kirin, so the power supply problem is basically ruled out. Then another possibility is the power grid problem.

"If such a situation does not happen, it may happen in other people's homes, but it is impossible in our community. My sister lives in the dormitory of the Electric Power Bureau." The great god shook his head and replied.

"Sister, you see, this situation will not be solved in a short time. We still need to test it first, and then I will send it to your home, okay?" Huang Liang said.

At present, it seems that the motherboard has exploded, and other parts are not known to be broken. They can only send it to the technical department for testing. Besides, he also has business to do, so he cannot spend all his time with this lady.

"Okay, Ah Liang, don't forget, don't ask your sister to pick it up by herself later." The aunt thought about it, she couldn't handle it for a while, and she had to go to work in the afternoon, so she agreed to Huang Liang.

The aunt left her contact information and address and left. Huang Liang carried the computer to the company headquarters and threw it to the technician. When he returned downstairs, he found that his colleague's client had such a problem. However, this situation did not happen to them before.

Wouldn't care too much.

Soon it was time to get off work. Huang Liang and his colleagues went to the headquarters upstairs to check in and found that the technical department was still busy.

"Brother Yao, why haven't you gotten off work yet?" Huang Liang asked curiously.

"I'm off duty, I don't know what's going on with this Kirin motherboard. Today I received 13 units with blown capacitors, and I'm still doing testing." Lin Yao said bitterly with a twitch in the corner of his mouth.

At this time, Shen Tao had just finished his work and came to the technical department to clock in and get off work.

"Brother Tao, are you causing trouble again? These Kirin motherboards are not that kind of goods, right?" Huang Liang teased.

Shen Tao's ability to channel fake and counterfeit goods is deeply rooted in the hearts of these employees.

"Ah? What's going on?" Shen Tao looked confused.

"Brother Tao, the repair work I received from the Thirteenth station today was due to a motherboard problem and the capacitor exploded." Lin Yao looked at Shen Tao with disdain and said.

Over the years, Shen Tao has been troubled by the fakes and knockoffs he has come back from. Now that he has just had a good life as an agent for Kirin's products, something went wrong again. The repair rate of Kirin's products is the lowest Lin Yao has ever seen. Suddenly, When such a problem occurs, the first suspicion is naturally not the manufacturer but him.

"Impossible, absolutely impossible. Isn't this Kirin motherboard anti-counterfeiting? You can go to the official website and check it and you will know." Shen Tao hurriedly denied it. If this word reaches the boss's ears, I don't know if he will think that he is. Making fake goods to make a profit.

"Brother Yao, give it a try." Huang Liang said.

Shen Tao naturally did not make fake goods. He and Zhou Kai made a private agreement to raise the purchase price a little, and he would receive hundreds of thousands of rebate points every month.

"But it's not a good thing to see so many at once. I'll call the manufacturer to check later." So many appeared at once. After Shen Tao inquired about the situation, he also realized the seriousness of the problem.

Among the thirteen units returned for repair, ten units had burned out CPUs. Eight of them had no traces of damage on the surface, so they could be replaced according to maintenance regulations. However, the other two units had obvious signs of burnout, and it was basically impossible for the manufacturer to repair them.

Computer maintenance is like this. As long as there are no external problems, the manufacturer's agent can handle it for you. Once there are obvious traces on the outside, it will basically be considered damaged.

Fortunately, the CPU was also provided by Kirin, so Shen Tao planned to leave this matter to Kirin.

....

"Lao Zhou, is there something wrong with your company's quality control?"

"No problem, what's wrong with Brother Tao?"

"We received 13 repair orders today, all of which were due to explosion of motherboard capacitors, and two out of ten CPUs were broken with obvious traces."

"Don't worry, I'll replace the broken CPU with a new one. As for the broken motherboard, please send it to me by air tomorrow."

"Lao Zhou is very loyal. I will wait for you to come to Greentown to treat you to dinner sometime."

....

Zhou Kai felt a little headache. He started to receive more than a dozen calls like this in the afternoon, all of which were about exploding capacitors on the motherboard.

Zhou Kai called Lin Dongze to see how the situation was on the other side. They were responsible for different areas, one in the east and one in the west.

...

"Wife, baby, are already asleep." Lin Dongze gently closed the door, rubbed his hands and said obscenely.

The cell phone suddenly rang.

"Lao Zhou's phone number." Lin Dongze's wife picked up the phone and looked at it before saying.

Is Lin Dongze hesitant to answer or not?

He is preparing to have a second child with his wife, Bean Grinder, and since the family is not short of money, he can afford to pay the fine.

"Hurry up and answer the call. Maybe Lao Zhou is in a hurry." Lin Dongze's wife handed the phone to him and said.

"If there's anything Lao Zhou has to do, can't you tell me tomorrow?" Lin Dongze said impatiently after answering.

"Have you received any reports from agents about the problem of exploding capacitors on the motherboard?" Zhou Kai asked.

"Such a situation happened to you too? I wanted to ask you today, but I was too busy and forgot about it." Lin Dongze asked in surprise.

Today, both of them had their own affairs and were not at the company, so there was no chance to meet.

"This is not normal. Let's discuss it with Mr. Zhang tomorrow. That's it." Zhou Kai heard Lin Dongze's tone when he answered the phone and knew that he had ruined someone else's good deeds.

After all, the two of them know each other very well after knowing each other for so long.
Chapter completed!