Chapter 184 184: [Gold Medal Sales] 100% Complaint Thanks Momo
Chapter 184 184: [Gold Medal Sales] 100% Complaints (Thanks to Molu Huaxiangqian for becoming the leader and more updates)
Sure enough, after Li Yun responded in a friendly tone according to what her colleagues said, the buyer was very angry.
Buyer: Why is your after-sales attitude like this? What do you mean it won’t work without a computer? You have no choice. Shouldn’t your printer be able to be installed and used directly?
Buyer: I think there is a problem with your product, and I want to complain to you!
Did you say that you are too old to complain?
After two complaints at the beginning, Li Yun showed a smile.
She clicked on the third customer.
Buyer: Your printer can’t print photos. Look, it’s not clear at all.
Buyer:[Picture][Picture]
Buyer: I want a refund!
Li Yun sighed.
At worst, she doesn't want this job!
It's strange that as soon as this thought arises, a very sad and painful emotion arises.
At least let's first see what the boss is like after receiving frequent complaints, returns and refunds.
But how could the capitalist not deduct money?
Let’s try it again and take a look after the trial period. Anyway, there is no money deducted during the trial period.
After-sales 07: Dear, this is the printer you bought. It is mainly used to print homework or test papers for children, so there will be some problems when printing photos. You can buy a more professional printer for printing photos.
She also saw the feeling of surviving a disaster on the faces of several other people.
"Why have you been complained about 25 times? Every time you have been complained about, there has never been a complaint. The complaint rate is as high as 100%!! And the number of refunds and returns is as high as 22 times!"
Li Yun taught him step by step according to the video.
And this customer here finally taught him how to install it and printed successfully.
No, I can’t give up this job. Without this job, I will die. Without this job, my mother will also die. I have to work. If I don’t work and I can’t pay back the money, I won’t be able to live.
The sunshine outside fell on them, and many people looked in a daze.
"Are you all back? I see that each of you has received a lot of complaints this morning..."
Buyer: Doesn’t it say on your promotional page that photos can be printed? Why can’t I print them after I buy them?
Li Yun frowned at the same time.
But thinking about having to continue to stay in that kind of environment, my whole body suddenly felt bad again.
Forget it, let’s do some work today first.
For lunch, as new employees, they were able to eat together for the time being.
They stood on the side of the road, hugging each other and almost crying.
With just one sentence, everyone's hearts were lifted.
The company doesn't have an elevator, but fortunately it's on the third floor.
"I don't want to do it anymore..." someone murmured.
"Damn it, sometimes I want to throw the computer or call him and scold him. Is he mentally ill? He's so fucking stupid?"
She doesn't care anymore.
"Even if you don't work in this field, what can you do if you go out? You can't even do the most basic communication and chatting with people, so what use are you? What can you do?"
The old employees have to continue working, because some people will ask for news, and not everyone can leave their jobs.
The other party gave a negative review.
She knew it, she knew it!
No matter how they deal with these people, they will always end up with complaints, returns and refunds.
One of them asked how to install it, and said he couldn't understand the tutorial and didn't want to operate it remotely or video, so he asked him to send a message online.
Li Yun frowned.
Several people were busy discussing, and some were just as silent as Li Yun.
Such a voice appeared in my mind.
After-sales 07: If you want to return or exchange the goods, you can do so. However, because you have already used the ink cartridge, the ink cartridge returned will be considered defective, so we have to give a discount on the ink cartridge, and the ink cartridge can only be returned.
You are 80, what do you think?
Buyer:???
Buyer: I just printed a photo once and it didn’t use much ink. Why should I get a discount? They also charged me 20 yuan. I couldn’t even use 20 yuan when I went to the copy shop to print the photo!
Although Li Yun was not so full of emotions, she also felt the joy of liberation after repression.
Another customer chose a video call, but after the call, the other party made a joke about it. Li Yun said that if he didn't install it, he would hang up the phone, and then the other party came up to complain.
Buyer: Give me a refund, hurry up!
After-sales service 07: Dear, it’s like this. The printer on the promotional page is the more professional one. You can compare it to see that the two printers you bought are different.
When they went back, they saw the boss Li Daopeng standing in the room. When they came back, he looked straight at them.
"Hiss...grass!"
Buyer: You are a big bully in this store. I am going to file a complaint against you!
Li Yun was now as calm as water.
"It is possible for an after-sales service provider to achieve such a high probability. Do you think you are suitable for this line of work?"
But this job is really difficult to do. If this continues, I'm afraid I'll be deducted from my job, although the boss hasn't mentioned the mechanism for deducting money yet.
The company does not include room and board, but there is a snack street downstairs.
Buyer: I just purchased additional products directly. But you said that the two models I bought were different. You mean it’s still my problem. It’s obviously because you didn’t arrange the products well. I think you just made false advertising to get money!
The reason was that it was too much trouble and almost exhausted him to death.
The moment Li Yun stood up, she felt like she was about to be freed from hell.
Time passes quickly under such circumstances.
"I also……"
And because it takes too much time, I have to reply to other buyers at the same time.
"The most complaints one of you has received is up to 25 people! Li Yun! Come out!"
A very strange feeling arose in her heart, she was scared and calm at the same time, very separated.
"Yes! Damn it!"
Several people walked downstairs in silence.
Customers come one after another, and no one is difficult to deal with.
She faced everyone's sympathetic eyes and took a step forward to stand up.
Her brows gradually relaxed, but she still felt a strange sense of disobedience in her heart. But the messages came one after another, and there was no time for her to think.
No one was in the mood to eat at all.
"Since everyone has been complained, will we all be punished? Didn't he say that there will be a price for making too many complaints?" Someone raised this issue.
I settled it hastily and went back.
Li Yun was called by name: "..."
"Don't hesitate to correct your attitude just because you are a newcomer. Who among the people here just entered the industry without experience? Is there anyone who can be as bad as you?!"
"I'm telling you, I haven't met anyone good this morning, they're all fucking weirdos!"
The ten people looked at each other with tears in their eyes.
"Me too!! No matter what the reason for coming here, it will always end up being a refund and a complaint!"
"You are still a woman. If you get married and have children, how will you communicate with your husband and children? Your husband and children will have an emotional breakdown every day and quarrel with you, right? You know you will be a very failed woman like this.
?”
Li Yun: "..."
The sense of fragmentation in my heart became more obvious. I felt uncomfortable at the same time, but also felt scornful at the same time.
So strange.
White Tea: Bad luck, totally fucking stupid!
Debt -1, remaining 9+7
Chapter completed!