After Zhuo Ziyuan's life resumed the law, he began to care about the convenience store. The six convenience stores in Dongdu have been renovated. Now it has begun to spread the goods. After Du Nan chose the location, Zhuo Ziyuan went to himself after the year after the year, he went to himself after the year in person.

After a trip, after watching the next selection, I am more satisfied.

In fact, Zhuo Ziyuan's worries are superfluous. In a big city like Dongdu, as long as you are not too eye -catching, you generally do not choose the wrong place, because there are too many suitable places to choose

In a city in Dongdu, even if there are no tens of thousands of convenience stores, at least half.

Think about so many convenience stores, sometimes there are two or three in the entrance of a community, a commercial center or an office center, and almost all convenience stores will be stationed. In such an environment, if Du Nan can still choose Zhuo Ziyuan, he is not satisfied with satisfaction.

In the place, then his person in charge can also be said to be worshiped.

For convenience stores, in addition to concerned about the location, Zhuo Ziyuan is most concerned about the arrangement of manpower. He is more worried about opening six stores at once, and it is not in Longcheng.

There are very high standards for the service requirements of personnel in the planning book. In addition to daily dressing requirements, customers' greetings requirements, respect at the checkout, thanks after the checkout, etc.

The scale goes up, and each clerk even requires a smile training.

Du Nan was very tightly grasped in these training. After reading Zhuo Ziyuan's planning book, he summarized a conclusion that everything focused on customer satisfaction, so he attached great importance to the service.

The six points of Dongdu were his first battle. He was working hard. First of all, for ordinary clerks, if the clerk of Longcheng was willing to pass, his salary would rise by 50%, and it also provided free accommodation.

In addition to the rising wages, the subsidy increases to 500.

Zhuo Ziyuan recognized this point, and the wages of the two places are very large, which may be more than 50%. However, Wanjia provides free accommodation for people who move from Longcheng to Dongdu.

The request is the house I bought, and I bought three sets in total. It took one million to transform it into a similar school dormitory model. There are two people in one room, 6 people in one house, just six stores, each store, each store, each store.

3 people's configuration.

Under the incentive of salary, the six new stores planned to match the three store managers. The store manager was selected among the original old employees, because the employees of convenience stores were relatively young, and these girls were willing to go out. As long as this first first, the first first.

The convenience stores have taken root, and then the subsequent expansion will no longer be a problem.

In order to ensure that the East capital convenience store can meet his own requirements, Zhuo Ziyuan took 3 nights in the evening to inspect 10 convenience stores in Longcheng.

The preparations of these 10 convenience stores did not participate, so Zhuo Ziyuan did not participate, so the employees of the Royal Store did not know her.

Zhuo Ziyuan's care is mainly three things, the service attitude of the clerk, the sanitation of the store, the product shelf life.

The service attitude of the clerk made Zhuo Ziyuan very satisfied. I wonder if it was because of the newcomers to learn, or it really implemented Zhuo Ziyuan's plan.

The clerk will be welcomed. In the process of his voyage, the clerk of the tiles will also say, "Hello, welcome to", and actively confess. Unlike when he was visiting the supermarket, he let the tiles make the cash withdrawal.

At the time of checkout, I often use the "you '', please '.

However, the problem of health conditions and product shelf life in the store has made Zhuo Ziyuan dissatisfied.

The hygiene situation, the ground cleanliness is okay.

It is very worried. A touch of gray, even some products that are not often sold are ash, such as on the soap box, which is basically a common problem for 10 stores.

In the problem of the product shelf life, Zhuo Ziyuan planned very clearly that the product should be placed in accordance with the production date, and the production date is placed early outside, and it is placed in it late. In this way, when the customer gets it, it will consume production first

Products with early date. But in the process of Zhuo Ziyuan's spot checks, six have different degrees of mixing phenomena.

Zhuo Ziyuan is foreseeable in these two questions. He knows that there will be such problems more or less.

It is difficult to rectify.

So on the last night, after discovering the same problem, he called Du Nan. Recently, Du Nan also stayed in Longcheng. He attached great importance to employee training.

The weather in May was relatively warm. When Du Nan rushed to the store, his head was sweating. He ran all the way. The place he rented was not far away from this convenience store.

The boss summoned him directly to the convenience store, and it was so late, and he didn't say anything on the phone. Du Nan knew something happened.

Sure enough, when Du Nan arrived, Zhuo Ziyuan stood outside the store and waited for him.

"Lao Du, how do I feel that you are much thinner than the last time I met, so I have been busy recently." Du Nan was indeed thinner than before. It seemed to worry about it during this time.

Seeing that Du Nan looked sweaty, he was soft under his heart. Forget it, this reminder is.

"Boss, I am a recent weight loss. Boss, if there is any shortcoming in the shop, although you mentioned, I immediately rectified." The boss knows that he is hard to work, and you can't make merit.

"Well, I asked you to come, I want to remind you, don't just care about management all day, occasionally draw a time, go below to check, look at the implementation situation, these three days, I will point the 10th of the Dragon City

It's all around, the situation is very serious. I have repeatedly emphasized that from the customer -oriented, all from the perspective of the customer, do you know what I found these days? The hygiene is too bad! "

Zhuo Ziyuan stopped and continued, "You go to see the dust in the shelves yourself, and the dust on the innermost product. If you are a customer, will you buy it? Even if you buy it, will there be a pimple in your heart?

Will you compare with other stores? Will you come again next time? "

"Also, the shelf life problem, some products are put in the innermost in the end, when will it be sold? Or do you have to wait until the expiration is scrapped? Is the replenishment training in place? Did the manager's management be in place?"

Originally Zhuo Ziyuan was no longer ready to blame it, but he couldn't hold it when he said, and asked a few times in a row.

Du Nan's sweat was about to retreat, and Zhuo Ziyuan asked these times after asking, and the sweat came out again.

"Boss, I immediately rectified, and immediately let the store manager come over to open the scene. I will bring all the store managers, each store random inspection, and after all the investigations are completed, the meeting will be convened to promote the rectification. Please rest assured."

"Okay, I don't care about the process, I just take the result. I will take time to see it in the store in the future, and I hope you can often implement it on the front line. Also, the east is our top priority. I don't want to see it

In this situation. "Zhuo Ziyuan wanted to pay attention to it.

"Mr. Zhuo is relieved, I will hold my best in Dongdu's shop. This time, I will account for people." Du Nan said seriously.

"Forget it, make a warning this time, the account manager next time." Judging from the situation found by Zhuo Ziyuan, you must really account for people.

"President Zhuo, in fact, this is also a historical issue. Of course, I am not shiring responsibility, but it’ s just a Longcheng side. It ’s always your father’ s control, and I ’m not suitable for intervening." When Zhuo Ziyuan's attitude was a bit ease, Du Nan said

Out of your own grievances.

"You are the manager we invited. Of course, you must fully manage all the stores. Except for a supermarket in the town, you must fully manage it. My dad does not understand too much management.

Tell me for a while, I came to do his job, and this time I will tell my dad. "Du Nan said, Zhuo Ziyuan understood his concerns.

"That's good, I will arrange for rectification right away."

"Go, let's give it to you, I will not participate, and I am busy, I must pay attention to my body." Zhuo Ziyuan left.

The two clerks in the store have discovered the situation outside. Their manager, Zhengwei Nuo Nuo faced a young man. This young man seemed to have entered the store just now, and left without buying anything.

The young people are still reprimanding the manager. Sure enough, after the young people leave, the manager comes in poorly and turns directly in the store.

In front of.

"Call the phone, call your store manager, and let him notify the other nine store managers to come over, all come here, and say it is what I said."

"Okay, manager." The clerk did not dare to come out, and called Du Nan's face.

Soon the 4 store managers of 10 stores rushed over, as if they had discussed it. The four people came together and stayed outside the convenience store.

The two main problems found in the store explained.

"Everyone, I am very disappointed, and the boss is very disappointed. To be honest, tell you that this time the boss came to inspect the problems. These two problems were three or five years when we were training.

Can't you do it? Who can tell me the reason? "

Du Nan waited for 5 minutes, Du Nan did not speak, and several store managers did not speak.

"Nothing to say? Then I said, I think it is not enough for our attention. Do you have to declare these matters to the clerk every day? Don't think that it is a manager, just

Manage people, but this is not a simple job. You have to proclaim the company's policy and plan to every clerk. You must supervise that each clerk can meet the standard. "

"Not every shopkeeper can do it." Some manager said.

"Then you tell me, if anyone can't do it, either re -train or leave. The same is true. If you think my request is too much, or if you can't do it, you can find it separately." Du Nan’s temper’s temper’s temper

It's up too.

"President Zhuo did not have so many requirements before." Another manager said.

"President Lao Zhuo did not have these requirements. He is the boss and will not mention these things directly with you, otherwise what do you want this manager to do?" Du Nan was a little annoyed and there was a thorn.

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