The Yanjing Call Center project is a key project of Chuke Technology and Renren Technology. After the Internet West Lake Sword Competition last year, Renren Technology proposed it and is one of Renren Technology's key projects.

The difficulty of the entire project is not too great, it is more about basic investment and huge basic investment, which has cost a lot of funds from Chuke Technology and Renren Technology.

The main technology is a call center system. This call system was not introduced from abroad, but was independently developed by Renren Technology. It consists of multiple center systems and is connected to multiple seats.

You can serve as customer service, consultation, logistics, maintenance and other functions. For example, SG Games, Renren Technology, etc., you can hand over customer service, after-sales, complaints and other services to the call center, so that you don’t need to spend a lot of time on the customer service.

Compared to establishing a customer service center and handing over the business to the call center, the time, energy, and funds will be much less, and it will be much more cost-effective.

Especially for small and medium-sized companies, they don’t have much energy to set up a customer service department. At this time, it is much more convenient to cooperate with the call center and directly rent the call center’s customer service.

After receiving certain training, the call center can handle various calls from the call center, such as inquiries, complaints, logistics, after-sales service and other customer calls, and then handle them with the company.

In addition to traditional customer service, call centers can also undertake sales tasks, including cooperation with TV shopping, insurance, banks, retail companies, etc. These industries require huge customer service needs.

Chen Chu nodded and said to Du Jianzhao, "When will the call center open?"

Chen Chu had no worries about recruiting investment and recruiting employees. This was the time when all walks of life in China were developing vigorously. No matter which industry it was, there was a lack of manpower.

As soon as the call center is opened, there will be no shortage of business. The major domestic companies and industries, such as the three major communication operators, invest a lot of money every year for the customer service system. With the Yanjing call center, the three major mobile communication operators, at least in North China, there is no need to worry about customer service and after-sales sectors!

There are also foreign giant companies, such as banks, insurance, trusts and other giant industries. After entering the country, they can directly cooperate with the Yanjing call center, without spending any effort to start all of them, saving a lot of money.

"If everything goes well, it is expected to open directly by May!" Du Jianzhao said with a smile. After the establishment of the Yanjing call center, if nothing unexpected happens, it will be an industry that can provide huge funds to Renren Technology.

If all the call center projects are launched, they are expected to reach an annual output value of billions, and these revenues are relatively stable, which means that sufficient funds can be provided to Renren Technology every year.

Just like the sg game platform, as long as it starts, you basically make money while lying down. The projects of Yanjing call center are basically similar. The initial investment is quite large, but after the business starts, you can continuously provide funds for Renren Technology.

The initial completion of the call center also made Chen Chu feel relieved. There are too many projects and projects in Chuke Technology at present, and there are places to spend money everywhere.

Seeing that the investment at the time was about to slowly generate profits, Chen Chu also breathed a sigh of relief. Moreover, the project of the Yanjing call center also had special significance. This is the first project that Chuke Technology cooperated with Yanjing, and it is also related to Chuke Technology's status in Yanjing!

After talking about some call center planning, projects, and personnel arrangements, Du Jianzhao asked Chen Chu, "Brother Chen, how about Blockbuster?"

Even Chuke Technology only knows about the acquisition of Blockbuster, not to mention the outside world. I am afraid no one would have thought that Renren Film and Television is preparing to swallow elephant by snakes and has to swallow Blockbuster in one bite!

Since John Antioco returned to North America, two weeks have passed, but no news has been heard, which makes Du Jianzhao feel a little anxious. After all, this kind of thing is most afraid of delaying, and it will change suddenly.

Chen Chu glanced at Du Jianzhao and shook his head gently, "No news is the best news, which means that John Antioco is doing well. If any news comes out at this time, it will be unfavorable to us!"

Nodding, Du Jianzhao felt a little more at ease. It was no wonder that Du Jianzhao was a little anxious. This was the first time since Chuke Technology was established that it acquired a listed company. It was a company with a market value of over 5 billion US dollars at its peak. Even if it has plummeted all the way, its market value is more than 2 billion US dollars.

If Blockbuster can be acquired, it means that Chuke Technology has officially appeared in front of the entire industry. Du Jianzhao cannot be blamed for being a little incompetent.

Even Chen Chu was a little unsure of whether he could really acquire Blockbuster. He was not worried about the vampire Carl Icahn, but about Blockbuster's final real major shareholder, Viacom!

As he was talking, the phone suddenly rang on the table. There were three phones on Chen Chu's desk, one of which was an internal phone. Only personnel from various departments of Chuke's technical department could call, and it was also for the purpose of keeping it confidential.

The other one is a connected external telephone, which can be called in by phone other than Chuke technology.

The last one is an exclusive international satellite phone, which can be communicated with foreign countries through satellites throughout the entire period, but the price is not cheap. Such a satellite communication phone charges more than 30,000 US dollars a month, but it is confidential and convenient. Basically, there will be no monitoring or eavesdropping.

What was ringing now was that international phone. Chen Chu and Du Jianzhao looked at each other and picked up the international phone.

A few minutes later, Chen Chu put down the phone and said to Du Jianzhao, "In half, John Antioco helped Renren Technology acquire 18% of its equity, and 7% of its equity agent!"

Du Jianzhao breathed a sigh of relief. In addition to the 4% shareholding of John Antioco, Renren Film and Television itself has become the second largest shareholder of Blockbuster, with 22% of the shares. If 7% of the agency rights are added, Renren Film and Television will basically be equivalent to obtaining 29% of the shares!

Faced with a 25% stake in Viacom, Blockbuster's parent company, Renren Film and Television has an opportunity to compete for Blockbuster's controlling stake!

Thinking of this, Du Jianzhao couldn't help but feel a little excited. He won a veteran listed company, not only Renren Film and Television, but even Renren Technology will make people admire him, and countless people will re-recognize Renren Technology.

John Antioco is indeed very outstanding in his ability. He has been deeply engaged in Blockbuster for nearly 20 years and is very familiar with Blockbuster.

Blockbuster was established in 1985, and John Antioco joined in 1987. He then led the entire Blockbuster to make rapid progress. A new store opened every 17 hours. To be aware of, no one knows Blockbuster better than John Antioco!

Chen Chu looked out the window and saw that outside the Chuke Technical Headquarters, it was now becoming more and more prosperous. The original residential area of ​​the street behind has now become a row of stores, and various snack stalls have formed a new snack street.

Several roads of Linchuke Technology are now fully parked, and they are basically mid-to-high-end models such as BMW, Mercedes-Benz, Audi, etc. This is completely different from the desolate scene when Chuke Technology first moved here.

After looking out the window for a few times, Chen Chu's eyes had already floated to the distance. No news has been heard yet, but Chen Chu felt that Blockbuster's side might be very lively now!

It was more than just a bustling thing. Sitting in a cafe opposite Blockbuster headquarters in Colorado, Robert Kingsso, when he saw the people who rushed in and out of Blockbuster headquarters, he could feel that Blockbuster was already in chaos!

Seeing countless reporters coming, Robert Kingsso's eyes shrank. He felt that today was probably going to witness history, and the critical moment was coming. The major financial and technological media in North America that received the news rushed towards Blockbuster like sharks smelling fishy smell.

The reporters at the moment are more local newspapers and media reporters in Colorado, and well-known financial media such as the Wall Street Journal, Los Angeles Times, New York Daily, Silicon Valley Daily, Science and Technology Times, etc., which have not sent anyone here yet.

However, major media in North America have begun to report, and various rumors have begun to spread. Carl Icahn, the "Wolf of Wall Street" that has disliked countless Wall Street and well-known North American executives, finally took action against Blockbuster!

As soon as the news came out, it instantly caused a sensation by Wall Street and North American investment industries. Everyone knew that Carl Icahn would attack Blockbuster, but they didn't expect it to be so direct.

Although Carl Icahn appeared in front of the camera, his hair was gray, his eyes were still sharp. He was the same person as Soros, but Soros was attacking the economic loopholes in those countries, while Carl Icahn was attacking those listed companies.

"I feel heartbroken about what happened to Blockbuster. Blockbuster is one of the companies I admire the most. I have been using Blockbuster to rent videos for so many years!"

Carl Icahn talked to the camera of a TV station, "However, under the leadership of John Antioco, Blockbuster has gone on the wrong path. He also wants to sacrifice the interests of shareholders and franchisees to maintain his position. I cannot allow such a thing to happen. All these wrong strings need to be corrected!"

Almost without any concealment, Carl Icahn made a clear attitude to remove John Antioco, and then he would take over Blockbuster.

By the time Carl Icahn entered Blockbuster, his speech had already begun to spread to the entire media industry. At this time, Blockbuster's franchise stores around the world were nervously waiting for today's results.2k Reading Network
Chapter completed!