Chapter 708 Feng Yifan feels oppressive(1/2)
After listening to his father's introduction to the hotel censorship system, Feng Ruoruo said in surprise: "Dad, you know a lot."
Yang Xiaoxi also said: "Yes, Dad Feng knows a lot."
Yang Zhiyi did not refute any of it, but silently took out his small notebook and recorded all of them.
Feng Yifan received a compliment from his daughter and said with a smile: "Actually, my father doesn't know much. My father just knows these things related to my father's work. I know this hotel system because my father has worked at the hotel headquarters before."
Feng Ruoru suddenly asked curiously: "Dad, can the uncle in the kitchen downstairs pass the Big Bear exam?"
When Feng Yifan heard his daughter's question, he couldn't give an answer.
After all, the hotel review has their standards. If you want to pass the test, Feng Yifan is not an inspector, so naturally he doesn’t know the specific standards.
However, when Feng Yifan heard his daughter give Walsh a nickname, he couldn't help but laugh.
"Ruoru, you can't just give someone nicknames."
Feng Ruoruo approached his father and asked with a smile: "Why? That person looks very much like a big bear, so tall."
Feng Yifan remembered that when he took his two children to play in the safari.
I happened to see a big black bear in the zoo.
To be honest, Walsh's physique looks a bit like the big black bear.
So Feng Ruoru directly gave the other party a nickname.
Although he thought that the nickname of daughter was quite vivid, Feng Yifan still said to his daughter seriously: "Ruoru, it is very impolite to give nicknames to others casually. You can't do this in the future, do you know?"
Seeing that his father was very serious, Feng Ruoruo finally nodded in agreement.
The daughter nodded and agreed, which made Feng Yifan very satisfied. She smiled and touched her daughter's little head and said, "Okay, have you and Xixi already slept? So should you go out together?"
Feng Ruoruo was a little unhappy because his father didn't let him give him nickname.
But now when my father asked if he wanted to go out to play, the little girl immediately left her unhappiness behind and immediately shouted that she wanted to go out to play.
"Okay, okay, let's go and have fun."
Yang Xiaoxi was naturally very excited: "Let's go, let's go and have fun."
Shi Jiahui said, "That's right, let's go out to play. It's so boring to be bored in the hotel. Since we have come to such a bustling metropolis, of course we have to go out to play."
Shi Tao naturally wanted to go out to play, and he also wanted to take his two sisters to have fun.
Finally, everyone looked at Yang Zhiyi together.
When the latter faced everyone's eyes, he said a little depressedly: "Why do you all look at me? Do you think I don't want to go? I've come all the time, of course I have to go out to play."
When Yang Xiaoxi heard his father's words, he immediately jumped happily: "It's great, Dad wants it too."
So the group cleaned up, changed the clothes for the two little girls, and then went out together.
Just when I was in the hotel elevator, I met the group of people who came to review it again.
When Walsh saw Feng Yifan and the others going out, he couldn't help asking: "Chef Feng, where are you going? Are you going to have afternoon tea in the restaurant?"
Feng Yifan was also stunned by the other party's name "Chef Feng". Then he understood that the other party's name was to show respect for him.
However, before Feng Yifan could respond to the other party, the two little girls took the lead in answering.
"No, we're going out to play."
"Yes, we're going out to play."
The boldness of the two little girls really made Walsh and others look at each other with a little attention.
Usually, the little girls Walsh and the others met in China are relatively introverted. When they meet strangers, they may hide beside their parents and dare not communicate with others easily.
Not to mention a big guy like Walsh who looks like a big brown bear.
But the two little girls, Feng Ruoru and Yang Xiaoxi, seemed not afraid of Walsh at all. What even gave people the feeling was that the two little girls intentionally wanted to get close to Walsh.
When Feng Yifan saw his daughter and Yang Xiaoxi's appearance, he vaguely guessed a little bit of his daughter's little thoughts.
Feng Ruoruo has been following his father for a long time and has become much more courageous.
Especially for some things she is more curious about, the little girl always likes to touch and explore.
As for a person like Walsh who looks like a big black bear in Feng Ruoruo's eyes, the little girl naturally wants to get close to touch and see if it is as interesting as a big black bear.
However, although he thought to himself, Feng Ruoruo did not dare to get close to him without his father's consent.
The elevator came at this time, and Feng Yifan and everyone led the little girls into the elevator.
Seeing that Walsh and the others had no intention of getting on the elevator, Feng Yifan asked: "Don't you get on?"
Walsh replied with a smile: "We are not going down, we are going up. Chef Feng asks you to walk slowly, looking forward to having dinner with you."
Feng Yifan nodded, then pressed the elevator door shutdown key, ignoring Walsh.
When the elevator door was closed, the smiles on Walsh and others' faces were closed.
Walsh also muttered helplessly: "Why did you meet Feng Yifan here? This guy who is very, very annoying to all chefs."
When the entourage heard this complaint, they all thought it was not heard.
Walsh actually said nothing wrong. Feng Yifan really makes most chefs very annoyed because his cooking skills are so good. His appearance always makes other chefs useless, and even more so because some of his dishes are always the dishes that other chefs have to learn and imitate.
So for most chefs, they will be under tremendous pressure when facing Feng Yifan.
Especially the chefs who have worked with Feng Yifan will remember that feeling even more.
So for so long, Walsh has always avoided mentioning Feng Yifan at hotel high-level meetings.
Unfortunately, Feng Yifan can't jump away every time the senior management meeting.
The reason is very simple, it is because of that one-star menu.
That menu is the reserved menu of the hotel restaurant, and it is also the right to buy it from Feng Yifan at the initial price at the hotel headquarters.
Therefore, at every hotel high-level meeting, it is inevitable to discuss the sales of the package.
Every time, the sales of that set meal made Walsh, the senior managers responsible for managing the restaurant, felt much pressure.
The financial report for the first half of the year has shown that the one-star menu is still ordered at 46%.
Although looking at the data alone, the points are not more than 50%.
But you should know that the order rate of other dishes in the hotel restaurant is not even 20%.
On the one hand, it may be because the hotel restaurant is marked, which is a certified one-star menu. But at the same time, it is also because it is indeed very popular, and some customers even choose to stay in the hotel for a day in order to eat that set meal.
This situation made the chefs in restaurant departments such as Walsh feel ashamed of themselves.
And over the past year, the chefs have worked hard but have not been able to truly improve their star rating.
Walsh once suggested whether it is possible to hire a better chef directly to serve as the chef.
Unfortunately, this suggestion was finally rejected.
After all, the group's main business is hotels, and the senior managers of the restaurant do not want to invest too much. The senior managers of the hotel think that providing delicious restaurants and food will lead to a situation of being prestigious, which will make other excellent points of the hotel overlooked by others.
Therefore, the group would rather buy and use Feng Yifan’s one-star menu at a high price than hire a better chef.
For Walsh personally, this is actually a good thing.
Because if the hotel executives hire a better chef, he will definitely not be the executive chef.
However, this also made Walsh feel unable to raise his head when facing Feng Yifan.
Feng Yifan and his party took the elevator to the first floor, walked out of the elevator and entered the lobby, and almost the waiters in the hotel would greet them on their own initiative.
There are also special people guiding them to the parking lot, arranging them to get on the bus, and guiding the vehicle out.
This complete service process also surprised Shi Jiahui.
Feng Yifan said to the point: "Don't think it's strange. Today is the review team, so their service will definitely be doubled. If it were changed to normal, it might not be so high-quality."
Shi Jiahui couldn't help but smile and said, "Why are you saying that the hotel's service is fake?"
Feng Yifan said calmly: "Which hotel can provide full service quality online? Many times, it is not that others have poor service, but that the person who serves may be in a bad mood for the moment, or is dissatisfied with some aspects of the hotel, which may eventually lead to dissatisfaction with the service."
Shi Jiahui said instead: "But good service will definitely make the guests feel comfortable."
Feng Yifan nodded: "This is natural, so, in fact, I think the main thing is to learn this service attitude when studying in this type of international chain hotel."
Shi Jiahui suddenly thought of Su Ji and asked Feng Yifan: "So, should Su Ji also follow this service quality?"
Feng Yifan shook his head and said, "Su Ji will not charge service fees, so naturally there is no need to pursue such service quality. We just need to make the guests feel comfortable and happy to eat."
Speaking of this, Feng Yifan added: "What's more, we don't have that many people."
Shi Jiahui agrees.
After all, Su Ji is still a traditional restaurant and it is impossible to fully pursue the high quality of service.
However, Su Ji's original service was not bad either.
When Mr. Su Quansheng was alive, Su Ji's service also received a lot of praise, especially Su Quansheng would make some flavor adjustments to each dish according to the taste of diners. This is the real clever service of a restaurant and one of the factors that made Su Ji's good reputation back then.
It can make flavor adjustments based on the slight differences in taste of each diner.
This is easy to say, but it is very difficult to do it.
To be continued...