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Chapter 1001 Improve restaurant service, those who want to be popular have quality(1/2)

After Feng Yifan contacted Li Feier and Meng Shitong's team, he once again gathered everyone from the two restaurants, and also held a small meeting in Su Ji.

"During this period, there seems to be some criticism about me on the Internet, which has also brought considerable problems to our two restaurants.

I used to think that as long as I don’t care about those things, we just need to keep a low profile and prepare our own dishes to ensure the quality of our Suji Heruo restaurants. Even if the attention they receive is reduced, as long as there are friends who really like food, we can still manage them smoothly.

But now, I find that many things are beginning to be out of control. It’s not that we want to be low-key, but others will let us go.

There are always some people who want to see our downfall, our panic and hysterical anger.

So now that everyone is like this and wants to promote us into an internet celebrity store that has attracted a lot of attention, we can really become an internet celebrity."

After hearing Feng Yifan's words, everyone present was surprised, and at the same time, he felt a sense of enthusiasm from his words.

Everyone used to think that Feng Yifan was a very Buddhist person.

He would rather take more time to accompany his daughter than spend more time on the restaurant management.

He only has three things to think about every day. The first is his daughter, the second is his wife and family, and the third is to prepare the dishes in Su Ji and Ruo restaurants.

As for the rumors on the Internet, or all kinds of flattery and praise, he ignored them.

Many times, all kinds of news on the Internet cannot cause any turmoil to him.

This is also the reason why he canceled his Weibo and almost stopped reading any news on Weibo.

But today, Feng Yifan seemed to be angry. He was like a lion who woke up from his sleep. He wanted everyone to show his strength.

Showing terrifying fangs must completely convince some people.

Feng Yifan paused for a moment, allowing everyone to adapt to his words.

Then Feng Yifan said seriously: "Next, we will start preparing to celebrate New Year's Day. On the night of New Year's Day, Su Ji and Ruo Restaurants will have a series of linkages. The two restaurants will only receive some of the guests who booked on the same day, and the remaining seats will be left to the people I invited.

The banquet on New Year's Day of Suji is a very famous banquet on the menu of Chinese cuisine in Suzhou Province, Santou Banquet.

Of course, if the restaurant next door will have corresponding banquets, there are also some dishes with domestic ingredients as the main ingredients. This is the first time that the two restaurants have such a linkage."

After hearing this, except for the people in the kitchen and Su Liancheng who learned some news in advance, the waiters in both restaurants were surprised.

The Santou Banquet, which almost never heard of by the waiters present.

Feng Yifan said that he also wants to use the domestic market to cook in a restaurant, which is something that the waiters can hardly imagine.

It can be said that Feng Yifan’s preparations on New Year’s Day really went beyond the perception of the waiters.

At this time, Fang Lin and many waiters had seen Feng Yifan's power for the first time.

He said he wanted to prepare a banquet, so Feng Yifan could prepare.

If he said that he wanted to adjust the menu in the restaurant, he could do it and change the menu quickly.

This is something that the waiters have never heard of.

You should know that many well-known restaurants may have been around for decades, and the menu does not have the possibility of change at all, and they only rely on old skills to retain diners who often eat.

But Feng Yifan is different here. Not only will he let the chefs in the kitchen try their best to innovate dishes every day.

New dishes are launched almost every week and are presented to diners on the menu.

Feng Yifan even had a unique banquet on important festivals like New Year's Day to celebrate festivals like New Year's Day.

Looking at everyone's surprised expression, Feng Yifan was very calm.

"Since you are prepared for this, I hope that you can be serious in the next time and be more strict in demanding yourself, especially to ensure that the business of our Suji and Ruo restaurants is stable before the festival, and we must be enthusiastic towards our customers.

I know that everyone is always unhappy. When people encounter different things every day, they may have some different emotions, which can be understood.

But I still want you to understand that since you have come to Su Ji and you are here to become waiters and you are going to provide services to the guests, please be kind and polite to the guests when serving, and do not have any emotions or impatientness."

The waiters present subconsciously looked at each other. This was the first time they heard Feng Yifan say this.

They have been to Su Ji and Ruo Restaurant for so long, and it seems that Feng Yifan has not mentioned such a thing yet.

Therefore, after working in Suji and Ruo Restaurant for a while, many waiters naturally had a little bit of arrogance.

Treating guests is not so enthusiastic and friendly, and may even show a little impatient.

But it did not cause much criticism. It seemed that for some diners, when they came to Suji and Ruo Restaurant, they always felt that these two restaurants were very high-end, so when they saw that the waiters here were a little cold, many diners would understand it a little bit.

After all, Su Ji and Ruo restaurant business is too good, and everyone will think that the waiter receives too many customers, so they cannot guarantee a good attitude.

The waiters didn't care much, and even felt that Feng Yifan was acquiescing to them.

But today, Feng Yifan made the matter clear, which was a warning to everyone.

Su Liancheng quickly said: "Chef, this is my work mistake. I did not correct everyone's attitude in time, which made many waiters feel a little cold to the guests. I am willing to take responsibility for this issue, so I also ask the chef not to punish everyone for the time being."

Feng Yifan glanced at Su Liancheng and said, "I didn't want to punish everyone, I can still see it, especially at the end of the year. Everyone should think that our business is too good. There are many people queuing up every day, so the attitude towards customers has changed subtly.

But I don’t want those changes. I hope everyone can maintain their original intentions and do not ask you to treat customers as God. But I hope you can be friendly and respond to customers with a smile, and not show any impatience to them."

This time, Feng Yifan looked very serious, which made everyone realize the serious demeanor of the chef.

And when he heard what he said at this time, everyone vaguely felt some changes.

Obviously, Feng Yifan is planning to really take it seriously.

Not only does it need to further improve the quality of the dishes, but it also wants to improve the dining environment of the restaurant and some of the service attitudes that waiters show when serving diners.

This obvious change also made everyone in the kitchen and Su Liancheng vaguely feel that Feng Yifan might really have to make a big move.

After instructing the waiters present, Feng Yifan explained to everyone in the kitchen.

"In the kitchen, during this period, Senior Sister and Catherine are still the main person in charge. Others must remember that when I am not around, Senior Sister and Catherine must listen to what they say. You cannot do anything out of order without authorization. Everything must be guaranteed to be open during New Year's Day.

Another point is that New Year’s Day will be the beginning of our real change, so everyone must adapt in advance, but you don’t have to be nervous, just keep your own characteristics, and don’t have to strictly abide by the rules in the kitchen like the waiters in front.”

Feng Yifan's words still made the waiters ahead feel a little envious.

But even though I envy, the waiters knew very well that they could not replace the people in the kitchen.

You should know that the real key personnel of Su Ji and Ruo restaurant are still the chefs in the kitchen.

There may not even be a waiter, and the chefs in the kitchen can manage the restaurant.

The reason why there are waiters is that someone will help you receive the guests during dinner, and it is also convenient for guests to order.

Therefore, for the waiters, they must perform better in order to continue to stay in Suji Heruo Restaurant.

The key is that being able to work in Suji and Ruo restaurants will really make them envious of others. At the same time, the wages given by Feng Yifan are even higher than those of many large restaurants.

In such a situation, nature waiters are still willing to work in Suji and Ruo restaurants.

All the things that should be explained were explained. Feng Yifan thought about it and said, "By the way, there is another thing. On the 29th, we still rest according to the arrangement. That day was my daughter's performance, so there should be some seats to watch on the spot. I wonder if anyone of you is going to?"

When he heard this, the waiters all shouted that they were going.

Feng Yifan laughed when he saw this.

When the restaurant is open, it is natural to ensure that everyone must be serious, but when it is not open, it is natural that everyone needs to be more active, so that the atmosphere will be better.

Seeing that everyone was going to go, Feng Yifan smiled and said, "Then let's go, there are not many people here anyway."

Feng Yifan is not a joke, he can indeed bring everyone from the two restaurants together.

After all, the program itself is recorded and the 29th is officially recorded on the spot. The actual broadcast time may be on New Year's Day or the last day of the end of the month.

So when I went to the scene to see it that day, there were not many people outside except those leaders.

Feng Yifan brought the people from two restaurants over, so he could still arrange the seats, although it might be relatively backward.

I heard that the chef asked everyone to go together, and the haze of some of the previous reprimands and demands was naturally wiped out.

Everyone is looking forward to going to the TV station to watch the New Year’s Day evening program.

Feng Yifan clapped his hands and attracted everyone's attention and said again: "Okay, let's do it first. Today is the 28th, and we will only rest tomorrow, so we still have to open our business today."

After hearing this, everyone immediately replied in unison: "It's the chef."

When Su Ji and Ruo restaurants started to open one after another, the guests who came today also clearly felt a different atmosphere.

The waiter was obviously very kind and polite in his attitude towards the guests.

At the same time, some of the services at Suji and Ruo restaurants have become more appropriate.

It even made some customers feel that there was some change in Su Ji and Ruo restaurants, like a group of people operating the two restaurants.

If Feng Yifan wasn't there in the kitchen, the other chefs and waiters were familiar with each other, which would really make some customers wonder if Su Ji changed his boss?

This improvement in service experience has naturally been praised by many customers.

Soon, the news spread on the Internet, attracting the attention of many people.

"Su Ji's service attitude today is really good."

"Yes, every waiter has a friendly smile on his face."

“It’s completely different from what I felt before.”

"It was not bad before, but now it feels better."

"It seems that Chef Feng is going to innovate?"

"It should be that I feel that Su Ji's service today is not worse than some star-rated restaurants."
To be continued...
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