In business, what matters is harmony and wealth, not the right or wrong of things.

After Ma Yibo entered the store, he asked Chu Jinjiang to show him the surveillance video;

Sure enough, the facts are indeed as stated just now;

However, Ma Yibo did not question the aunt in a big way. Instead, after showing it to the police, he loudly said to the onlookers: "Dear neighbors and fellow villagers, today is the Lantern Festival. I wish you all a happy Lantern Festival";

"Our Aunt Qin store has opened here, and we would like to thank everyone for your support";

"We have explained clearly to the police what happened just now. It is all a misunderstanding and it is not a big deal. If you want to continue paying, you can queue up and pay."

And this aunt who was arrogant just now, after seeing the video on Ma Yibo's mobile phone, the expression on her face was as wonderful as she could be;

I thought that this vegetable shop had no evidence, but I didn’t expect that the camera turned out to be real;

At this time, the aunt could only remain silent, waiting for the trial of the young boss Ma Yibo.

When hearing what Ma Yibo said to the neighbors, not only the aunt was stunned, but also Chu Jinjiang;

Shouldn't this be the time to beat up the drowned dog?

Why did it end in an anticlimax instead?

But this grassroots policeman laughed out loud. This is real business, not a life-or-death situation;

This kind of conflict between neighbors, even if the other party is really at fault, is not a criminal offense. The police can at most mediate and ask the other party to apologize;

In fact, it doesn’t have much effect on business;

On the contrary, it fell behind and seemed not grand enough;

But now, Aunt Qin's boss actually took the initiative to reconcile, which couldn't be better;

My own work can be much easier. At the same time, I also took a serious look at this "little boss" who has opened twenty stores in his area.

This matter, with Ma Yibo's explanation and the aunt not making any fuss, was handled calmly;

As for the piece of meat in Auntie's pocket, Ma Yibo never mentioned paying for it again;

Instead, after personally sending Auntie out of Aunt Qin's store, Ma Yibo said enthusiastically: "Auntie, our employees were too young and ignorant just now. There is no need to do this";

"As for the conflicting things, we won't talk about it and just treat it as an apology to you";

"However, our store does have surveillance cameras, and there are several of them";

"I also hope that you will come to our Aunt Qin again next time. This time I will make the decision and give you a 100 yuan coupon."

After sending Auntie away, the smile on Ma Yibo's face did not diminish, and he would not get angry with his own people just because he saw Auntie away;

After all, Aunt Qin is still in the business stage, and there are not many people buying food;

Even if there is internal rectification, it still needs to be closed after get off work and users cannot read the joke;

What Ma Yibo said to his aunt seemed to be respectful enough, but it was both soft and hard;

If there is a camera, tell the other party clearly not to make any plans in the future. There are several cameras and they can take pictures from different angles.

The aunt who left now no longer felt as ashamed as when Ma Yibo showed the video evidence. Instead, she looked at ten ten-yuan coupons and was very happy;

For her, if she didn't have the video as evidence today, she wouldn't be kind;

Although this kind of thing does not have a big pattern, I am just a common man, and I don't want to take advantage of the bastard.

She didn't do this kind of thing often, but not often;

What shame, what immorality, have they all been thrown away?

There is a saying that it is not the old who become bad, but the bad people who become old.

However, looking at these ten coupons, the aunt read the instructions behind the coupons, and her face lost the excitement just now, and instead became a little depressed;

This coupon can be used once when you spend 100 or more, and you can only use one coupon per checkout;

In other words, if you want to use up this 100 yuan, you have to spend at least 1,000 yuan at Aunt Qin;

One thousand yuan, what is this concept?

How can a person who skips the bill just for a piece of meat not understand the value of a thousand yuan?

It is equivalent to Ma Yibo giving the other party a 10% discount;

10% off?

Is this a discount?

It doesn’t count, because it is currently open;

The opening discount is 30% off.

In Aunt Qin's office in 902 Kecheng Building, there were 21 people sitting, including Wang Lifen and 20 store managers;

Looking at the twenty-one people in the audience, Ma Yibo was also in a trance;

Aunt Qin's development speed has far exceeded his expectations;

I remember when Aunt Qin opened her first store, everyone was still trembling with trepidation, worrying about losing money and worrying about not doing well enough;

In the blink of an eye, half a year has passed;

Aunt Qin has also grown from one store to twenty stores now.

Liu Jie, sitting in the audience, looked at the college classmate and roommate on the stage, who was now his boss, and he was also in a trance;

When I came to Yangcheng to join Ma Yibo, there were only two Aunt Qin stores officially open at that time, but now there are twenty stores;

During the Chinese New Year, Liu Jie did not go home, mainly to study more and make his position in Aunt Qin more secure;

With the addition of Wang Min and Ren Anchao, Liu Jie also felt a sense of crisis;

Before, Liu Jie felt that his academic qualifications were already the ceiling for Aunt Qin;

But unexpectedly, the academic qualifications of the two people Ma Yibo recruited from outside broke through the ceiling he had raised before;

If his progress cannot keep up with Aunt Qin's development, he will most likely be replaced by a new person recruited by Ma Yibo from outside;

Didn’t you see that all the technicians recruited in Aunt Qin’s office started with a bachelor’s degree?

Aunt Qin already has eight or nine technicians;

Although, Liu Jie didn't know what a technician would do in a vegetable store?

But this does not affect Liu Jie's urgency to improve his self-ability.

…

"Everyone should know that this afternoon, there was a dispute with a customer in our Aunt Qin store, and the police were alerted";

"I won't explain the whole story one by one. It is indeed the customer's problem";

“We can’t be picky about our customers because they are our bread and butter”;

"At the same time, should we reflect on whether we really have no problem?"

"In the evening, we discussed what we should do if we encounter such customers who are messing around, some even just to avoid orders";

"In other words, we can share with each other in the evening what difficult things have happened in our stores during this period and how everyone solved them";

“Similarly, I hope that our internal discussions can be held irregularly once a month or even half a month”;

"Currently, we have 20 Aunt Qin stores. At each discussion meeting, everyone shares a case, which is 20 difficult cases. It can definitely effectively solve many difficult problems."

"Aunt Qin will also find social training teachers for everyone to make our services more professional";

"Everyone can see that the development of our Aunt Qin store is making rapid progress";

"Everyone must have experienced the products of Aunt Qin Food Factory. After the advertisement comes out, we, Aunt Qin, will still put out advertisements";

…

“Everything is achieved by all of us together”;

"I also hope that everyone can realize their ideals on the platform of Aunt Qin";

"We can all see your contribution, and we will also give you the rewards you want";

"Now, let me start by talking about a topic";

"Of course, my solution may not be the best, because I am also a human being";

"No one can handle things perfectly";

"Don't be afraid that the problems you solve are not perfect. Only by daring to analyze deeply can you have the possibility of progress";

“You can never make progress if you remain stagnant.”

"What should we do if a customer puts some small products directly into his pocket or bag in the store when he thinks no one is paying attention?"

As soon as Ma Yibo's question came out, everyone knew what happened that afternoon?

Isn't it because they came here for a meeting in the evening because of what happened in the afternoon?

Ma Yibo’s example just illustrates this situation.

“The way I handled it at the time was, after learning the whole story, I said something nice to the customer to calm down the customer’s emotions, and then I tactfully gave the item that was used to evade the order to the other party, and at the same time, I focused on the monitoring issue.
To be continued...