"How many of your stores do you have? Do you have many customers now?"

After Ma Yibo asked in the WeChat group, he basically responded within seconds;

"Mr. Ma, our Aunt Qin is famous today";

"Mr. Ma, there are a lot of people in our store right now. I think it will end earlier than yesterday";

"Mr. Ma, our store is the same, there are many people";

…

At this time, Ma Yibo realized that he seemed to be the only one who didn't know what happened today, but everyone else had already known about it;

It turns out that the clown is actually me!

Otherwise, one or two people would not reply like this in the group.

In fact, it’s not like other store managers just play on their mobile phones when they have nothing to do?

Which of those store managers has not put Aunt Qin's WeChat group on the top and set up message reminders? As long as it is a message sent in this group, they will see it immediately.

In fact, what happened today made the store managers of several other stores sweat in their hearts;

Mainly because the hype on the Internet is too great;

The protagonist is their Aunt Qin. As the parties involved, can they not be nervous?

Fortunately, things are developing in a direction that is beneficial to them;

This made them recognize Aunt Qin even more;

If you develop in this kind of enterprise, you will definitely have a bright future. At the very least, you will be respected by others.

Aunt Qin’s Yikecheng South Store, as Aunt Qin’s first store, is definitely a base;

At this moment, there are also many people buying food;

But there seemed to be an argument at the cashier.

"Little girl, I want to refund the money I deposited, why don't you refund it?"

Cashier Lu Zhifen was also a little distressed;

The person who came to get a refund was young, in his forties or fifties;

Originally, Lu Zhifen was busy with the checkout. After all, there are still many customers, even if it is only around three o'clock in the afternoon;

The cashier is too busy, let alone refunds;

Before, Ma Yibo also asked them to try their best to meet customer requirements after training them;

However, this does not mean that there is no bottom line and no principles, especially the situation of membership fee cancellation, which must be handled with discretion;

You have to retreat, and you cannot retreat simply;

At the very least, you need to understand the reason for the refund;

Otherwise, if there is a real run, Aunt Qin will be severely damaged even if she does not die.

When this aunt came to refund the money, there were many people;

Lu Zhifen didn't hesitate. After applying to the store manager Qiu Feng, he agreed to refund the money;

But let him wait for a while, and then refund the money after this wave of buying orders is over;

Logically speaking, this solution, especially for those who want refunds, is already a good result.

It is really difficult to get back the money that has gone into the merchant's pocket;

Perhaps it was because of the attitudes of Lu Zhifen and Qiu Feng that Auntie became unscrupulous;

"Aunt, it's not that I won't give you a refund";

"Look, there are so many people queuing up to pay. Just pay them first and then refund your money."

This is the first time Qiu Feng has dealt with this matter. This kind of refund has never happened in Aunt Qin's store before;

Seeing that there were many customers, Qiu Feng didn't want everyone to know about this incident, so he agreed to refund them;

But the other party was obviously being unreasonable, or just seeing the crowd, he became more and more unscrupulous.

"Why, do you want to wait until there is no one else and don't give me a refund?";

Auntie's nonsense is also fierce, her voice is getting louder and louder, as if she wants many people to hear her;

Most of the people paying the bill next to me frowned;

Obviously, there is some dissatisfaction with this aunt;

Many of those who came to buy groceries during this time came after reading today’s hot searches. At the same time, they thought that there was Aunt Qin’s shop downstairs, so they came over to take a look and buy some groceries.

It has been clearly stated on the hot searches that Aunt Qin’s boss has acted bravely twice, which is equivalent to saving two lives;

It is precisely because Aunt Qin has such a boss that everyone has a good impression of Aunt Qin;

At least I feel at ease.

But at this moment, Auntie's action of refunding money made people unconsciously hate Auntie;

Yes, just disgust;

In such a holy place, is it okay for me to throw a tantrum and wallow?

"Auntie, our Aunt Qin has opened ten stores, will we still be short of money from you?"

"Moreover, I have promised to refund your money. We are also a community business, so we will definitely not break our promise."

Although Lu Zhifen was also listening to the conversation between Qiu Feng and Auntie, her hands were not idle and she kept checking out quickly.

"No, I want to withdraw now, who knows if you will want to take my money";

Auntie is indeed a bit messy. Let alone a gangster like Qiu Feng, even if Ma Yibo is present, he will definitely compromise if he wants to appease the other party;

Qiu Feng was also a little angry at the rebuke. In the past, under Liu Wei, he was almost a front-runner;

Until now, I feel very frustrated;

But thinking of the previous training, Qiu Feng suppressed the resentment in his heart;

But his face is really not good-looking;

The smile was gone, and his face was as colorless as a cement floor.

"What, you Aunt Qin still want to hit the customers?"

"Help, Aunt Qin's people are beating up customers."

"Okay, aunt, how much money is in your membership card?";

Listening to Auntie's bottomless behavior, Qiu Feng also realized his attitude and quickly changed it;

During the usual training process, Ma Yibo said that you should never conflict with customers, even if they are rude. We are in business, not who wins or loses.

"It seems like more than four hundred, but less than five hundred";

The aunt quickly told the amount in her card, as if she was afraid that Qiu Feng would regret it.

"Da Guang, you line up at the back, and when it's your turn, ask Lu Zhifen to refund auntie";

Qiu Feng felt that what he had done was good enough and he had given enough concessions;

But in people's hearts, what you get by taking a step back is not a concession from the other party, but rather an extravagance.

"What, you have to queue up. You don't have to queue up to pay, but you have to queue up to refund the money. What's the point of this?"

Even the young man queuing next to him couldn't stand it anymore and interrupted: "Auntie, when you pay, you also have to queue up."

Yes, after Aunt Qin recharges her membership, she has to queue up just like paying the bill. Unless there are not many customers at that time, there is no need to queue up.

"What does it have to do with you that you have such a long talk?"

"Come on, you go in front of me";

When it was a young man's turn to pay the bill, the man did not give his food to Lu Zhifen at the cashier;

Instead, he gave his seat to Qiu Feng and moved to the last place in line with the dishes in his hand;

Obviously, the young man gave up his position to the person who refunded the money, and he returned to the last place.

Not to mention Qiu Feng and Lu Zhifen were shocked by this scene, other people in line were also shocked;

There is absolutely nothing to say about this upbringing;

The quality is evident.

"Refund me quickly";

The aunt saw someone making way for her, and quickly took out her card and handed it to Lu Zhifen;

Lu Zhifen really didn't have a good attitude towards this aunt. She checked the balance as quickly as possible and refunded the money quickly.

However, when it was the next person's turn to pay the bill, it was the young woman who had just spoken;

Just like the young man just now, he walked to the end of the line with a vegetable basket in hand;
To be continued...