Chapter 423:
In the morning at Huatian Hotel, the hotel customers got up one after another to go to Cang Restaurant to have a morning meal!
However, when the customer arrived at the restaurant, he found that the usual variety of breakfast was gone, and only the anxious look of the hotel waiter.
"Manager Chen, what's going on? Why isn't breakfast in the kitchen? OK, okay, I'll ask now."
After a very capable waitress in work clothes put down the phone, she said to three or four waiters next to her, "You can calm the customer here first and calm the customer's emotions. I will go to the kitchen immediately to see what's going on?"
After saying that, she picked up the walkie-talkie and left in a hurry.
Huatian Hotel's business has declined rapidly recently, but after all, it is a five-star hotel and there are still customers.
"What's going on? Why is there no breakfast today?"
A middle-aged man with glasses and a gentle appearance, asked with a slightly angry look, "Is this how the five-star hotel in Huatian International Hotel serves customers? There is not even a breakfast?"
"That's right, let alone other sandwiches and eggs breakfasts, there's not even a white porridge. What's going on in your hotel?"
"If you don't provide breakfast, we can eat outside, and it won't waste our time. Do you know how precious our time is? I'm rushing to see the customer now. Do you let me go to see the customer on an empty stomach?"
"I tell you, we will definitely not want to do so if we don't give us an explanation!"
The waiter could only comfort himself in a low voice, "I'm sorry, dear guests! Something happened in the kitchen and the meal was not served directly! If you are willing to stay for food, please wait for a while. If you go out to eat urgently, our hotel will be reimbursed!"
Even so, the customers are not satisfied!
After all, for a hotel, the kitchen is the core of three meals a day! No matter what happens, the first thing to consider should be the customer's service and interests, rather than to forgive the customer!
"Hmph, don't think you bend down to me and say sorry to us, just give us some compensation. Do you think we are short of those little money?"
"That's right! We have money! Where to eat breakfast, we can't eat it! The problem is, your hotel does not serve breakfast, why don't you say hello in advance? Isn't this a joke? Who is there here to have this time to play with you?"
"I'll give you another ten minutes. After ten minutes, there is no breakfast. I'm like complaining to your hotel and I won't come to such a hotel again in the future! I'm here to enjoy it, but I don't want to see you and give you your face! Haha, I also said that five-star hotels are not as good as a hotel without a star! If the service can't keep up, it's better to pick those five stars as soon as possible!"
"That's right, who would have thought that the five-star hotel service was actually bad! It's so funny!"
The waiter's face turned blue and white as he listened to the customer's words!
...
The restaurant leader Xiao Lingling hurried to the kitchen and wanted to ask about the situation!
Before you even arrived at the kitchen, you could hear the arguments and fierce quarrels in the kitchen!
"If you don't do it, it's the same if you tell me!"
Chapter completed!